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Date:    Feb 24 18:37
From:    firebird
Subject: Peripherals *snicker* *cough*
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     THIS IS AN ACTUAL ALERT TO IBM FIELD ENGINEERS THAT WENT OUT TO
     ALL IBM BRANCH OFFICES.  THE PERSON WHO WROTE IT WAS VERY
     SERIOUS.  THE REST OF US MAY FIND IT RATHER FUNNY.

     Abstract:  Mouse Balls Available as FRU (Field Replacement Unit)

     Mouse balls are now available as FRU's.  Therefore, if a mouse
     fails to operate or should it perform erratically, it may need a
     ball replacement. Because of the delicate nature of this
     procedure, replacement of mouse balls should only be attempted by
     properly trained personnel.

     Before proceeding, determine the type of mouse balls by examining
     the underside of the mouse.  Domestic balls will be larger and
     harder than foreign balls.  Ball removal procedures differ
     depending upon the manufacture of the mouse.  Foreign ball can be
     replaced using the pop-off method.  Domestic balls are replaced
     using the twist-off method.  Mouse balls are not usually static
     sensitive.  However, excessive handling can result in sudden
     discharge.  Upon completion of ball replacement, the mouse may be
     used immediately.

     It is recommended that each replacer have a pair of spare balls
     for maintaining optimum customer satisfaction, and that any

     customer missing his balls should suspect local personnel of
     removing these necessary items.

     To re-order, specify one of the following:
     Domestic Balls - p/n 33f8462
     Foreign Balls  - p/n 33f4861


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