Alter Aeon FAQ (Frequently Asked Questions)

FAQ 2.14 - Refund policy

The official refund policy is 'no refunds after exchange has occurred'.
You may cancel at any time prior to the actual service being performed.

Clan dues are the only exception to this.  Clan dues will be pro-rated
at 1 million gold per month, limited by the dues remaining in the clan.
A minimum value of 1 million gold will remain in clan dues in all
cases.

Please be sure before you buy - it saves everyone hassle.