Alter Aeon FAQ (Frequently Asked Questions)

FAQ 2.19 - Refund policy

The official refund policy is 'no refunds after exchange has occurred'.
You may cancel at any time prior to the actual service being performed.

Clan dues are a partial exception to this, in that clan dues paid in one
clan may sometimes be moved to another clan.  Clan dues will be pro-rated
at 1 million gold per month, limited by the dues remaining in the clan.
A minimum value of 1 million gold will remain in clan dues in all
cases.

Please be sure before you buy - it saves everyone hassle.