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Alter Aeon FAQ (Frequently Asked Questions)

FAQ 2.19 - Refund policy

The official refund policy is 'no refunds after exchange has occurred'. You may cancel at any time prior to the actual service being performed. Clan dues are a partial exception to this, in that clan dues paid in one clan may sometimes be moved to another clan. Clan dues will be pro-rated at 1 million gold per month, limited by the dues remaining in the clan. A minimum value of 1 million gold will remain in clan dues in all cases. Please be sure before you buy - it saves everyone hassle.

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